Privacy Policy

Khrom Dermatology & Aesthetics (“us”, “we”, or “our”) operates khromdermatology.com(the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

We are committed to respecting our visitors’ privacy, protecting their personal information from misuse or unauthorized disclosure, and complying with applicable privacy laws including HIPAA and applicable state privacy laws.

1. What Information Do We Collect?

When filling in forms or calling the phone numbers listed on the website, you may be asked to provide your name, postcode, email address, and telephone number.

We may also collect information about your computer, including where available your IP address, operating system, and browser type, for system administration purposes. This is statistical data about browsing actions and patterns and does not identify any individual.

We will not collect any information about you without your explicit consent, and all data is collected directly from you.

2. SMS / Text Messaging

By providing your phone number and opting in to receive SMS communications from Khrom Dermatology & Aesthetics, you consent to receive text messages related to:

• Appointment reminders and confirmations
• Follow-up care instructions
• Promotional offers and updates about our services
• General practice communications

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. After opting out, you will receive a final confirmation message and no further SMS messages will be sent unless you re-subscribe.

For help or support regarding our SMS program, reply HELP to any message or contact us at info@khromaesthetics.com or (929) 930-1844.

IMPORTANT: No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. This information will not be sold, rented, or disclosed to any outside parties.

3. What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• Identify you as a user in our system
• Provide you with services and complete your transactions
• Provide customer support
• Help understand your needs and tailor features and content to you
• Respond to and fulfill your requests, resolve disputes, and troubleshoot problems
• Send administrative email notifications such as security, support, and maintenance advisories
• Send newsletters, surveys, offers, and other promotional materials
• Improve the quality and functionality of our services
• Share with trusted third-party service providers to facilitate communications

We do not use automated decision-making or profiling on your personal data. Any actions taken by us are a direct result of your explicit requests or consents.

4. How Do We Protect Your Information?

We store and process your data following industry best practices and security standards. We take all reasonable steps to ensure that appropriate arrangements are in place covering the secure transfer, handling, and processing of personal information by third parties. Where processing takes place by a trusted data processor, we ensure our contracts contain appropriate HIPAA and applicable state privacy laws model clauses and that all third parties are compliant.

5. Cookies & Tracking

Yes, we use cookies. Cookies are small files placed on your device that help us understand how users interact with our Site, improve functionality, and deliver relevant content. We may use session cookies, persistent cookies, and third-party analytics cookies (such as Google Analytics).

You may choose to disable cookies through your browser settings. Doing so may affect some features of the Site. For full details, please refer to our Cookie Policy available on our website.

6. Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent will never be shared with any third parties.

We may release your information when required by law, to enforce our site policies, or to protect the rights, property, or safety of ourselves or others.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

8. Your Rights as an Individual

We respect the rights and freedoms of individuals. You have the right to:

• Request access to your personal data
• Request rectification of inaccurate or outdated data
• Request erasure of your data from our systems
• Request restriction of processing your data
• Object to our processing of your data
• Request your data in a portable, commonly accepted format
• Withdraw consent already provided, at any time
• Opt out of SMS communications by replying STOP to any text message

To exercise any of the above rights, please contact us at: info@khromaesthetics.com or by mail at Khrom Dermatology & Aesthetics, Aesthetics (Ocean Pkwy), Dermatology, MedSpa Brooklyn Heights, Bay Parkway.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: